Every Ribbonnest gift is personalized and made just for you, so we cannot accept returns for a change of mind.
If something is not right
If your order arrives damaged, defective or different from your preview, or if it does not arrive, write to support@ribbonnest.com within 30 days of the delivery date (or of the expected delivery date). Include your order number and, if you can, a photo. We will reprint it or refund you at no cost to you. In most cases you do not need to send the item back.
Changing your order
You can edit or cancel your personalization within 12 hours of ordering. After that, your order goes into production.
Please check your preview
The live preview on the product page is your proof. We print exactly what you type, so please check names, dates and spelling before you order.