FAQ

How does personalization work?

Type the names, dates or message and choose the options. The preview shows how your item will print, so please check the spelling before you order.

Can I see a proof?

The live preview is your proof. If you spot a typo after ordering, email us within 12 hours.

How long will it take?

Each product page shows its production time and an estimated delivery date. See Shipping for details.

Do you ship outside the US?

Not yet. We ship to the United States only.

Is there a discount?

Buy any 2 items and save 10%. It is applied automatically at checkout, every day.

What if my order arrives damaged?

Write to us within 30 days with your order number and a photo. We will reprint it or refund you. See Returns & Reprints.

How do I contact you?

Email support@ribbonnest.com. A real person replies within one business day, Monday to Saturday.